Healthcare doesn’t always require an in-person visit. Telehealth—virtual doctor appointments via video or phone—makes care more convenient and accessible.
Five Health is expanding telehealth options for our community.
What Is Telehealth?
Telehealth lets you see a doctor or nurse from home using a smartphone, tablet, or computer. You discuss symptoms, get medical advice, and sometimes receive prescriptions—all without leaving your house.
What Telehealth Can Treat
- Colds, flu, and minor infections
- UTIs and yeast infections
- Skin rashes and mild allergic reactions
- Mental health counseling and medication management
- Chronic disease follow-ups (diabetes, high blood pressure)
- STI consultations and prescription refills
- Birth control prescriptions
What Requires In-Person Care
- Emergencies (chest pain, severe bleeding, difficulty breathing)
- Physical exams for school or work
- Procedures (stitches, injections)
- Some diagnostic tests (X-rays, blood draws)
Benefits of Telehealth
Convenience: No commute, no waiting room, appointments fit your schedule
Access: Great for people in rural areas, those without transportation, or anyone with mobility challenges
Privacy: Especially helpful for sensitive issues like mental health or sexual health
Cost: Often cheaper than in-person visits
Who Can Use Telehealth?
Anyone with:
- A smartphone, tablet, or computer with internet/data
- Medicaid, Medicare, or private insurance (most plans cover telehealth)
- No insurance (Five Health offers sliding-scale telehealth)
How to Access Telehealth Through Five Health
- Schedule: Call 305-354-9295 or book through Community Connect app
- Pre-Visit: You’ll receive a link via text or email
- Visit: Click the link at appointment time; you’ll connect with a provider via video
- Follow-Up: Prescriptions sent to your pharmacy; follow-up scheduled if needed
Privacy and Security
Telehealth platforms are HIPAA-compliant, meaning your medical information is protected. Use a private space for your appointment.
When to Use Telehealth vs. In-Person Care
Use telehealth for: routine issues, follow-ups, prescription refills, mental health
Go in-person for: first-time visits with a new provider, physical exams, anything requiring hands-on assessment
Call 911 for: emergencies
The Future of Care
Telehealth isn’t replacing doctors—it’s expanding access. We’re making it easier for you to get care when and where you need it.
Questions? Email telehealth@5-health.com or call us at 305-354-9295.
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