Effective social impact organizations don’t just do good work—they prove it. Five Health’s approach to data collection and impact measurement reflects our commitment to transparency, accountability, and continuous improvement.
What We Measure
Our metrics framework aligns with our five-pillar model, tracking both outputs (what we do) and outcomes (what changes as a result).
- Economic Stability
- Outputs: STRIDE Academy participants enrolled and graduated; financial literacy workshops conducted
- Outcomes: Employment rate post-program; average wage increase; percentage enrolled in employer-sponsored health insurance
- Health Access and Quality
- Outputs: STI testing kits distributed; PrEP education sessions delivered; individuals screened at Community Care Days
- Outcomes: Percentage who receive test results; linkage-to-care rate for positive tests; PrEP initiation rate among eligible individuals
- Community Engagement
- Outputs: Community Care Days hosted; attendees served; Bridge Builders trained
- Outcomes: Repeat attendance rates; community trust indicators; peer education reach
- Education Access and Quality
- Outputs: Educational materials distributed; workshops conducted; Community Connect users
- Outcomes: Pre/post knowledge assessments; behavior change indicators; resource utilization rates
- Neighborhood and Built Environment
- Outputs: Resource referrals made; advocacy actions taken
- Outcomes: Successful resource connections; policy changes influenced
How We Collect Data
We use a combination of:
- Digital intake forms via Community Connect
- Post-service surveys (via text, email, or phone)
- Administrative data from partner organizations
- Longitudinal follow-up at 3, 6, and 12 months post-service
- Community health indicators from public data sources
All data collection follows HIPAA compliance standards and informed consent protocols.
Current Outcomes Snapshot (Q1 2026)
- 2,847 unique individuals served
- 89% of Home Access Program users received test results within 7 days
- 79% of those testing positive for STIs completed treatment
- 324 resource referrals made through Community Connect
- 67% confirmed successful connection to referred services
- 83% of STRIDE Academy graduates employed within 90 days
What We’re Learning
Data reveals both successes and areas for improvement. For example:
Success: Our STI treatment completion rate (79%) significantly exceeds the national average (60%), suggesting our home-based model reduces barriers.
Challenge: Follow-up completion rates drop significantly after 6 months, indicating we need stronger long-term engagement strategies.
Success: STRIDE Academy waitlist consistently full, demonstrating demand. We’re adding a third annual cohort in 2027.
Challenge: Transportation remains a significant barrier. We’re piloting rideshare vouchers for medical appointments.
Looking Ahead
We’re investing in:
- Integration with partner EHR (Electronic Health Record) systems for seamless data sharing
- Expanded longitudinal tracking to measure sustained behavior change
- Community-defined success metrics that go beyond traditional health indicators
Contact Dr. Ichite at amanda@5-health.com to request access to our full metrics dashboard or discuss evaluation partnerships.
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